Enterprise-Grade Security

Your data security is our top priority. We implement industry-leading security practices to protect your business.

Compliance & Certifications

SOC 2 Type II

Certified

Annual audit of security controls

GDPR

Compliant

EU data protection standards

CCPA

Compliant

California privacy requirements

PCI DSS

Compliant

Payment card security (via Stripe)

Security Features

Encryption

  • 256-bit TLS encryption in transit
  • AES-256 encryption at rest
  • End-to-end encryption for sensitive data

Infrastructure

  • Hosted on AWS with SOC 2 certified data centers
  • Multi-region redundancy
  • Automated backups with 30-day retention

Access Control

  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA)
  • SSO support via SAML/OIDC

Monitoring

  • 24/7 security monitoring
  • Intrusion detection systems
  • Regular penetration testing

Data Protection Practices

Data Isolation

Each customer's data is logically isolated. Row-level security ensures you only access your own data.

Secure File Processing

Uploaded blueprints and photos are processed in isolated environments and deleted after extraction unless you choose to save them.

Employee Access

Strict access controls limit employee access to customer data. All access is logged and audited.

Incident Response

We maintain a comprehensive incident response plan with 24-hour notification for security incidents.

Vendor Security

All third-party vendors are vetted for security compliance. We only work with SOC 2 certified providers.

Report a Vulnerability

We appreciate responsible disclosure. If you discover a security vulnerability, please report it to our security team.

Security - NetZero Expert